Digital Bauble

                     I have the tendency to get offended sometimes and on rare occasions, I can lose my temper. I think it is normal for a human being to lose their cool sometimes. I guess I can work on controlling my temperament more, in order to efficiently deal with people and avoid future conflicts. My action plans would be 1.) Listen to what others are saying – I know when you lose your temper you have the tendency to “Not listen anymore”, and the other person might have a point on what he/she wants to say. If you don’t know how to listen and to address their concern, chances are the argument will continue and there will be no negotiation that is going to happen. 2.) Learn to understand – So if I manage to listen to the person I am in conflict with, I must learn to understand more of their needs. I need to learn if their need is manageable to work out. If the answer is yes, then I need to give way to their point and learn to understand their feelings. Sometimes things